SWIPO announces the establishment of a Complaints Secretariat ‎

By Francoise Maon

SWIPO announces the establishment of a Complaints Secretariat to administratively process any formal complaints from any Cloud Customer that (a) uses one or more Cloud Service(s) from a Cloud Services Provider  who has submitted a related “Declaration of Adherence” to SWIPO and (b) believes that such Provider has not sufficiently adhered to the relevant Code’s…

SWIPO relevance confirmed: G20 is scheduled to underline the importance of voluntary codes of conduct for data porting

By Francoise Maon

The mission of SWIPO (Switching from provider and the Porting of Non-Personal data) has been reconfirmed on October 8th 2021 when the representatives of ‘B20’ (the Business Federations and companies of the 20 countries that are involved in G20 that includes over 1,000 delegates and 2,000 participants), issued a final declaration aiming at offering concrete…

SWIPO Letter to Beltug

By Francoise Maon

To our colleagues at Beltug: We have closely reviewed your November 2020 publication (prepared jointly with Cigref, CIO Platform Nederland, and VOICE e.V) entitled “SWIPO. A new Code of Conduct for data import and data export for SaaS Suppliers”.  In this document, you have provided some observations regarding the SWIPO SaaS Code of Conduct, some…

SWIPO launches Adherence Declaration Forms

By Francoise Maon

SWIPO launches Adherence Declaration Forms If you offer Cloud solutions to the market, it is important that your customers are aware that you will also offer them safe transfers of business data, should they decide to switch from you as a Cloud provider.  SWIPO provides guidance and governance to Cloud Service Providers and Customers for safe and effective switching from provider and the portability of non-personal data in light of Article…